Cargo Insurance — NexaFreight

Peace of Mind on Every Mile

Your Cargo is Valuable.
We Protect It.

NexaFreight offers comprehensive cargo insurance for all shipment types — air, ocean, road, and courier. Whether you're shipping electronics, pharmaceuticals, or high-value goods, our coverage ensures you're never left exposed.

100%

Declared Value

Full replacement coverage

48h

Claim Processing

Fast resolution guaranteed

190+

Countries Covered

Global protection network

Coverage Details

What We Cover

Comprehensive protection from origin to destination, door to door.

All Risk

Total & Partial Loss

Coverage for complete loss or partial damage to your cargo during transit, including theft, mysterious disappearance, and non-delivery.

Physical Damage

Damage in Transit

Protection against physical damage caused by rough handling, loading/unloading accidents, vehicle collisions, or transport incidents.

High Value

Electronics & Valuables

Specialist coverage for high-value electronics, jewelry, artwork, and sensitive equipment with tailored declared value policies.

Temperature

Pharmaceutical & Cold Chain

Dedicated coverage for temperature-sensitive cargo including spoilage, temperature excursion, and refrigeration failure.

Ocean

Marine Cargo Insurance

Institute Cargo Clauses A, B, and C coverage for FCL and LCL ocean shipments including general average and salvage charges.

Air & Express

Air Freight Coverage

All-risk air cargo insurance for express and standard air freight, including delay coverage for time-critical shipments.

Coverage Plans

Choose Your Protection Level

Flexible insurance tiers to match your shipment value and risk appetite.

Basic

0.15%

of declared value

✅ Total loss coverage
✅ Named perils only
✅ Standard handling damage
✅ Up to $50,000 per shipment
❌ Theft / mysterious disappearance
❌ Temperature damage

Get Basic

Filing a Claim is Simple

We designed our claims process to be fast, transparent, and stress-free.

01

Report the Incident

Contact our claims team within 7 days of delivery or discovery of loss. Email info@nexafrieght.com with your tracking number.

02

Submit Documentation

Provide photos of damage, commercial invoice, packing list, and delivery receipt. Our team will guide you through what's needed.

03

Receive Your Settlement

Claims are assessed within 48 hours. Approved settlements are paid directly to your account within 5 business days.

Common Questions

Insurance FAQ

Is insurance mandatory for all NexaFreight shipments?

No — insurance is optional but strongly recommended. Without insurance, liability is limited under standard carrier terms (typically $0.50 per lb for domestic, SDR limits for international).

What is the declared value?

The declared value is the commercial value of your goods as supported by an invoice or appraisal. This is the maximum amount insured and paid in case of a total loss.

Are there items that cannot be insured?

Certain high-risk commodities (cash, negotiable instruments, living animals, hazardous materials, illegal goods) are excluded. Contact us for a full list of exclusions before shipping.

How do I add insurance to my shipment?

Insurance can be added when your shipment is created by our admin team, or by contacting us before your cargo departs. It cannot be added retroactively after a shipment is in transit.

Does coverage include delays?

Delay coverage is included in our Premium plan only. Standard and Basic plans cover physical loss or damage, but not consequential losses arising from delivery delays.

CARGO
INSURANCE

Your Cargo is Valuable.
We Protect It.